Just a line to let people know how great of an experience I had with my order. I ordered my seat on January 9th with Travis! Travis was very attentive and professional in going over my order with me! He gave me plenty of information when I got hung up on certain decisions and the product shows that he knew his stuff!! I was extremely impressed with the time period in which I received my seat also. Travis said it would go into production on the 14th and to expect the seat around mid February. That was perfectly fine with me, however I called on the 22nd of January to get my order number (since I forgot to get it) and was told that it was already shipped out to me. Now that is good service!!! Everyone at Corbin I have been in contact with has been GREAT and I am vey pleased with the whole experience! Keep up the good level of service!!!
I completely understand that the Customer Service Dept. handles alot of problems and very rarely gets any credit, but I had to give props where it is deserved. I did have a problem with my seat order, however it was NOT on Corbin and that is why I am so impressed with Nina! The problem was with the shipping company. They had the correct address to ship to, but instead chose a whole other state to send it to! Go Figure!!! When I contacted Corbin to get a tracking #, Nina responded promptly with it and handled the problem for me and then went the extra mile to make sure I received my seat!! Now that is service!! Even when it wasn't Corbin's proplem! Give that girl a raise because she deserves it and a big Thank You to Corbin for all their help in the whole process!!!
Thanks a million to the entire staff. You have exceeded my expectations on the seat you made for my Roadstar Warrior 1700. The seat is phenomenial, very comfortable and the passenger seat with its width and comfort has made a huge difference for riding 2-up. The quality of the seat is superb and anyone that is wondering if it's worth the price, don't hesitate. You will be extremely impressed with Corbin seats.
Once again, I commend you and your staff for an excellent product and the seat looks great!